Customer Service Dispatcher Job at Global Channel Management, Inc, Hauppauge, NY

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  • Global Channel Management, Inc
  • Hauppauge, NY

Job Description

Customer Service Dispatcher 13 years experience

Customer Service Dispatcher requires:

Proficient with computers

Windows applications

Oracle experience a plus

Customer Service Dispatcher duties:

Receive enter check Accounts Receivable and schedule customer phone requests for service in the system.

Take service calls communicate

Take ownership of service calls from creation of service request through service completion escalating issues to supervisors and technicians as needed.

Reassign work as needed making judgments based on current workloads & priorities.

Remote Work :

No

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