Customer Service - Full Time - Work From Home Job at Synchrony Financial, Rapid City, SD

bUNFbDFJdmdqaUozWlk5NmY4bEpWWkVMZ1E9PQ==
  • Synchrony Financial
  • Rapid City, SD

Job Description

This is a work from home position, however to be considered for this role you MUST live within a commutable distance of Rapid City, SD.

Please note you may be asked to come onsite for multiple days of in-person training. Additional details will be provided if successful completion of hiring process.

Unlock Your Potential

Growing and supporting our employees is truly unlocking the power in people at Synchrony. On our Call Center team you’ll ensure our customers are successful along the way, and we’ll do the same for you: through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages ($21/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match.

What you’ll do as a Customer Service Representative?

You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers and colleagues.

What you’ll need to succeed

You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.

Our Way of Working

You will be able to work from home, full-time. It will require a quiet, distraction free environment with access to high speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. Occasionally, you will be requested to meet in person, so you must live within commutable distance of Rapid City, SD.

What you’ll need to be considered for this role

*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here.

  • 6+ months customer service experience of any kind and/or military equivalent experience.
  • Must live within 2 1/2 hour commute of the Rapid City, SD location you are applying to
  • Confidence using a computer
  • Be 18-years-old or older
  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. 

All qualified applicants will receive consideration for employment without regard to race, age, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. 

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

Job Tags

Full time, Work from home, Work visa, Monday to Friday,

Similar Jobs

McBride Landscaping and Yard Maintenance LLC

Landscaper Job at McBride Landscaping and Yard Maintenance LLC

 ...all around worker for long term employment to supervise contracting and yard maintenance work. Including but not limited to: tree trimming, planting, irrigation installs, and yard maintenance. Must have a clean driving record and be commercially insurable. Most... 

Mediacom Communications

Broadband Technician - Installer Job at Mediacom Communications

 ...As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn... 

The Daily Helper HomeCare, LLC

In-Home CNA/Caregiver Job at The Daily Helper HomeCare, LLC

 ...Job Description Job Description Certified Nursing Assistant (CNA)/Caregiver - Join Our Compassionate Team at up to $16 per hour...  ...work flexible hours Reliable transportation and the ability to travel within a 50-mile radius Drivers License Required Ability... 

College of Southern Nevada

Part-Time Lab Assistant, Surgical Technology - FY 2025 Job at College of Southern Nevada

 ...attach the required documents to your online application or need assistance regarding the application process, please contact the Talent...  ...the appropriate Recruiter. Job Description Our Surgical Technology program is seeking a dedicated and detail-oriented Lab... 

Concentra

Hand Surgeon Independent Job at Concentra

 ...Hand Surgeon Independent 1099 Location US-NM-Albuquerque Job ID 304701 Pos. Category Medical - Concentra Advanced Specialist Pos. Type Contract Overview Concentra, one of the largest health care companies in the nation...