Job Description

Job Description

Job Description

NQM Funding, LLC aka Premier Mortgage Associates is a mortgage company with a 25-year history of helping people become new homeowners and refinancing others into a better financial situation. Serving clients needs is the core of our business. This basic principle of putting “the client first” is the reason we close loans based upon relationships, not leads. NQM Funding, LLC is not your typical mortgage company…and our clients appreciate that.

Our IT Department is looking to hire an Encompass Administrator .

ALL REMOTE POSITIONS REQUIRE A DOWNLOAD SPEED OF NO LESS THAN 50 MBPS.

Job Title: Encompass Administrator

Reports To: Director of Encompass Systems

FLSA Status: Exempt

Department: Information Technology

Division: Retail/TPO

Salary Range: $120K to $140K

Summary: Responsible for setup and on-going administrative duties within the Encompass LOS.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Development and deployment of new or revised applications, systems software, and/or enhancements to existing applications
2. Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
3. Required to identify, diagnose and resolve technical issues for the applications in-place and respond in a timely manner
4. Maintain proper documentation for developed software environment for supportability
5. Collaborate with Subject Matter Experts in the testing of new software programs and applications
6. Create technical release notes and deployment guides to move completed code into production by the production support team
7. Develop and install enhancements and upgrades to systems and application software as assigned
8. Work with network administrators and software support engineers to assist with deployment and production issue
9. Maintain Testing, Staging and Production environments of Encompass
10. Regularly prepare updates on projects in process to keep management informed
11. Continuous process improvement: must look for ways to gain efficiencies through automation and process restructuring
12. Performs other related duties as assigned.

Skills:

Performance Management

Training Management

People Skills

Project Management

Oral Communication Skills

Written Communication Skills

Reading Skills

Customer Service

Diplomacy

Negotiations

Organization

Professionalism

Presentation

Time Management

Education/Experience:

Degree: BA/BS degree or equivalent experience required

NQM Funding, LLC offers the following benefits:

• Medical Plan
• Dental Plan
• Vision Plan
• GAP Insurance
• Life Insurance paid by the company
• Voluntary Life Insurance
• 401K
• Pet Insurance
• Legal Shield/ID Shield

Equal Employment Opportunity:

NQM Funding, LLC management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.

NQM Funding, LLC will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

NQM Funding, LLC will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to NQM Funding, LLC.

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