Job Description

We are looking for a passionate and driven Event Marketing Assistant to join our dynamic events and customer care teams. In this role, you will play a key part in planning and executing events from start to finish, working closely with colleagues in sales, customer service, marketing, and public relations to promote and elevate brand awareness for our clients.

As an Event Marketing Assistant, your primary responsibility will be to collaborate with the team to ensure seamless event execution, from managing logistics to providing exceptional customer service. You will help create engaging experiences that drive customer satisfaction and brand loyalty.

Key Responsibilities:

• Deliver exceptional customer service to ensure a positive experience for event attendees and clients
• Achieve personal and team sales goals to contribute to the success of the event
• Provide accurate, valid, and comprehensive information to customers to offer the best value
• Build long-term customer relationships and trust through transparent, effective communication
• Collaborate with management to identify client needs and achieve client satisfaction
• Oversee the event’s aesthetic, layout, and design to create an engaging and professional atmosphere
• Work with marketing and public relations teams to promote the event and attract new attendees

Qualifications:

• Experience in customer service or event coordination is preferred but not required
• Strong time management and communication skills
• Ability to adapt and respond to a variety of personalities and situations
• Multitasking skills and the ability to prioritize tasks effectively
• High school diploma or equivalent required

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