Job Description

The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional and timely manner.

QUALIFICATIONS:

• High School diploma or equivalent required unless currently enrolled.
• Minimum of one year previous experience as a server or server assistant in an upscale restaurant, hotel/resort or private club environment preferred.
• Certification of previous training in liquor, wine and food service including Alcohol Awareness Certification preferred.
• Must be able to work in an outdoor environment in all weather conditions.
• Must have professional appearance.
• Must be able to effectively multitask in an extremely fast paced environment.
• Must be able to comply with standards of responsible alcohol service.
• Must be physically able to safely lift and carry trays, kegs and cases weighing up to 50lbs several times during the course of a shift.
• Must be physically able to climb, lift, reach, bend and stoop.
• Must be able to work in a standing position and walk for long periods of time.
• Must be able to effectively and professionally communicate with guest, co-workers and management.
• Candidates in this role will be able to read, write, speak and understand English and meet the minimum age requirement of jurisdiction.

JOB RESPONSIBILITIES:

• Assist the servers with presenting menus, answering questions and making suggestions regarding food and beverage service.
• Prepare baskets with required condiments and sides prior to serving.
• Confirm that all orders from the kitchen are accurate, have all required condiments and are presentable then serve to the member/guest.
• Always address the member/guest by name.
• Anticipate the members/guests needs.
• Observe member/guest to respond to any additional requests and to determine when service has been completed.
• Responsible for monitoring supplies, maintaining stock and keeping the kitchen/café areas in a clean and orderly fashion at all times.
• Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
• Responsible for collecting/maintaining baskets throughout the course of the shift.
• Maintain a “full hands out, full hands in” perspective.
• Monitor kitchen times and relay times to servers/management.
• Maintain complete knowledge of menu, alcoholic beverages, specials and 86’d items.
• Complete daily/weekly checklists of duties and monitor supplies.
• Performs other related duties as assigned by manager.
• Other duties may be assigned as business demands.

PROPERTY INFORMATION: The Dagny Boston is a new independent hotel in downtown Boston at 89 Broad Street. Designed as Boston’s first Art Deco “skyscraper,” The Dagny Boston occupies the former Batterymarch Building, fresh from a $39 million renovation across 403 guest rooms and 7,000 square ft of flexible meeting and event space. The hotel features two onsite restaurants, Fin Point Oyster Bar & Grill and Tradesman Coffee Shop & Lounge, as well as a state-of-the-art fitness center featuring Technogym and Peloton equipment. Perfectly situated in the heart of downtown Boston in the Financial District, The Dagny Boston is within a 5 minute walk from Boston's waterfront, Rose Kennedy Greenway and Faneuil Hall Marketplace.

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