Job Description
Primary responsibility is the investigation of payment fraud across multiple channels and the development of suspects and the preparation of cases. The primary goal is to prevent losses and recover funds.
Responsibilities:
Functional Skills & Knowledge Requirements : Must be a team player, have the ability to work under pressure, have a professional image and be able to resolve problems and conflicts. Must be able to prioritize work and effectively manage time. Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills. Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required.
Minimum Education and/or Certifications Requirements : Associates degree in Criminal Justice is required. Bachelors degree in Criminal Justice preferred. OR a minimum of 3 years experience in fraud prevention, financial crime prevention and/or investigations experience in lieu of education. AML or Certified Fraud Examiner certification preferred.
Minimum Work Experience Requirements : 3 - 5 years of prior experience in the financial industry in operations, operational risk, financial crimes or loss prevention is required.
Technical and/or Other Essential Knowledge : Previous experience with Internet and MS Office Skills, including MS Word, MS Excel. Basic knowledge and understanding of state and federal criminal statutes. Basic knowledge of banking regulations. Strong analytical ability, with attention to detail and accuracy. Capable of working with minimal supervision, self-starter. Excellent verbal and written communication skills. Prior interviewing experience is required in conducting and solving investigations. Bilingual English/Spanish is required.
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