Job Description

Global Sales Trainer at Concentrix in Boise, Idaho, United States Job Description Job Title: Global Sales Trainer Job Description Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community. We are looking for a Sales Trainer to join our team. Today. We are Concentrix + Webhelp. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix + Webhelp, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to a sales manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way, you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix + Webhelp, you can Own Your Future You Have + Bachelor's degree or equivalent experience + 3+ years of experience working in a customer service, training, or sales capacity + You are a subject-matter expert within peer group + Prior experience in high-volume calling + Experience working with or similar CRM + Technical skills + Experience prioritizing concurrent projects and demonstrating project management skills + Demonstrated several strategies, platforms, and skills to varied audience You Will + Ensure new employees receive comprehensive, client training to enhance job-specific knowledge + Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction + Partner with teams to develop and deliver a training program designed to enhance client sales knowledge associated with any of our sales motions + Analyse data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories + Oversee, measure, and validate the delivery and quality of provided training + Track the effectiveness of training interventions through multiple assessment tools + Collaborate with all partners to improve sales processes to achieve a positive customer experience + Maintain a high level of communication with your team to guarantee a strategic client relationship is fostered and developed + Maintain a high level of understanding about the client, customer interaction, and evolving business environment for relevant training content delivery + Help create a culture of learning where individuals manage their own development, competence, and performance Our Benefits and Perks + Various medical, dental, vision plan and life insurance programs + Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts + Paid time off, disability programs and paid parental leave. + Rewards and recognition programs + Wellness Incentive Program + Learning and Development Programs + Base salary of $44,600 + Annual Bonus Potential (target up to $7,875) Accommodation and Diversity We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. Virtual First and Remote Work Concentrix's B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important. #LI-Remote Location: USA, TN, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: -English (-Spanish (To request a reasonable accommodation please click here (. If you wish to review the Affirmative Action Plan, please click here (. To view full details and how to apply, please login or create a Job Seeker account

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