Network Support Specialist Job at netPolarity, Inc. (Saicon Consultants, Inc.), Plano, TX

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  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • Plano, TX

Job Description

|Looking for those who can work on W2 (No Corp 2 Corp)|

Job details are Shared below:

Job Title: Customer Success Engineer - NGFW

Location: Plano, TX (onsite)

Job Duration: 12+m Contract with potential for conversion

Primary Skills:

  • 5 years of experience in, customer operations, customer Success, customer support, or customer professional service, or similar roles
  • Working knowledge of Palo Alto Networks NGFW security platforms
  • Network Security certification from Palo Alto Networks (PCNSA, PCNSE), CISSP, CCNA, CCNP, CCIE, or similar
  • Bachelors or Masters in Engineering
  • Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
  • Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
  • Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
  • Experience in customer escalations, account management, and project management.
  • Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity

Responsibilities:

  • Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential.
  • Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.
  • Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.
  • Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.
  • Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans.

Qualification:

  • Bachelors or Masters in Engineering.

Please respond at the earliest to speed up the interview process. I will contact you if I need further details.

Amit Bundele

Technical Recruiter

Phone : 669-319-4167

Email : [email protected]

San Jose, California

Job Tags

Contract work,

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