Senior Director, Global Customer Education Services
About the Company
Fast-growing SaaS-based collaboration software & solutions platform
Industry
Computer Software
Type
Public Company
Founded
2005
Employees
1001-5000
Categories
Specialties
Business Classifications
About the Role
The Company is seeking a Senior Director for its Global Customer Education Services. This role is pivotal in leading a team that designs and delivers impactful learning experiences to customers and partners. The successful candidate will be responsible for re-imagining the customer learning journey and creating a world-class learning program that spans various modalities and skills, ultimately developing a global workforce of the company's ambassadors. The role involves working across different organizational units to refine and grow the education services business, ensuring that the company has a rich ecosystem of customers and partners who gain intrinsic value for themselves and their businesses. The Senior Director will also be tasked with leading the global content and learning strategy for customer training and enablement, owning the development and delivery of learning experiences for all products, and establishing a culture of continuous improvement within the education services team. Applicants for the Senior Director position should have a strong business acumen and prior experience in SaaS or enterprise software customer training leadership. The role requires an excellent collaborator and communicator with a proven track record of growing revenue and P&L experience. The ideal candidate will have at least 10 years of relevant experience, a BA/BS degree (advanced degree is a plus), and a strong balance of strategic and execution skills. Experience in designing and managing blended learning and certification programs is essential, with a preference for those who have created market value for software certifications and have experience in bundling training and certification into company packages. The role demands a leader who can motivate and inspire a team, and who is capable of managing cross-functional interlock and leading strategic and operational interlock with various departments.
Hiring Manager Title
Vice President of Professional Services
Travel Percent
Less than 10%
Functions
SEO Jobs in Ahmedabad - Digital Marketing Executive Ahmedabad Position title: SEO Jobs in... ..., on-page and off-page optimization, pay-per-click advertising, social media optimization,... ...marketing, and SEO tactics (ideally Google).Manage reciprocal linking, directory...
...We are seeking a Subject Matter Expert to review Subcontracting Plans submitted in Concept Study Reports submitted in response to a NASA Announcement of Opportunity.The SME will review the Plan and provide comments on the participation goals and quality and level of work...
...cities, Viaero Fiber Networks is growing and looking for a Directional Driller to join our team. Were looking for drillers and operators... ...they have been located Understand ground conditions for drilling/boring and types for boring mud mixtures to be used in certain...
...Salary: $130,000-$160,000 POSITION TITLE: Residential Security Agent Night Shift JOB LOCATION: San Mateo, CA POSITION OVERVIEW... ...security training and education. WORK STATUS: Full-Time, Part-Time, and Flex W-2 positions available. WORKING...
...Job Description Job Description JOB DESCRIPTION Job Title: BSA/OFAC Analyst Department: Legal & Compliance Classification... ...and business units at account inception and conducts reviews for AML transaction monitoring purposes. The BSA/OFAC Analyst also...